Privacy & texts

Plain English: we keep what we need to run the shop’s app, and nothing gets sold to anybody.

What we keep

Your phone number and/or email (to sign you in and reach you), your first and last name, your hometown if you pick one, your orders, game scores, rewards, and anything you post to the Party Line.

Who sees what

Leaderboards and Party Line posts show your first name, last initial, and town. You can hide yourself from leaderboards in your account. Shop staff can see your account to help with orders and rewards. Orders and orders are placed on Toast, the shop’s register system. When an online order uses the same phone number or email as your Nauburn account, we read it back from Toast so you can see its status and history here. We don’t keep orders from people without an account.

Counting visits

So the shop knows what’s useful, the site counts page visits: which page, phone or computer, the site you came from, and roughly what town you’re in, worked out from your internet address on our own server. We don’t keep the address, don’t use cookies for this, and can’t tell one day’s visit from the next. No ad trackers, and none of it goes to anybody else. If your browser sends Do Not Track or Global Privacy Control, you aren’t counted at all. We also total what sells each day on the register (how many lattes, not who bought them).

Texts

We text sign-in codes when you ask for one. If you opt in, we also text when your name’s on the board or you win a free drink: a few messages a month at most. Message & data rates may apply. Reply STOP to any text to opt out, HELP for help. Opting out of texts never affects your account or rewards. Mobile numbers and opt-in information are never shared with or sold to third parties for marketing. Full details: texting terms.

Deleting your account

Ask us at the counter or call (715) 237-2555 and we’ll delete it, along with your scores and rewards.